How does try-and-buy work in your network?

Supported in 8 cities currently, expanding. Delivery agent waits 5-10 minutes for try-on; partial refund flows automatically if items returned at the door.

What happens with returned goods that are damaged?

Grade A (resellable), B (refurb), C (write-off) — graded at QC and routed accordingly. Refurb goes to outlet inventory; write-off goes to disposal partners with proper documentation.

Can I prioritize my D2C over marketplaces?

Yes. Channel priority is configurable in the orchestrator. Most brands keep D2C orders at high priority and marketplaces at standard, ensuring branded customer experience stays premium.

Do you handle large items like furniture?

Yes, with scheduled delivery, 2-person crews where required, and white-glove options in 12 metros. Multi-package orders are handled with consolidated customer-facing tracking.

HOME/INDUSTRIES/Retail & Fashion

06.4 · RETAIL & FASHION

Multi-location fulfillment with return shield built in.

Q: Can I do ship-from-store?

Yes — your retail stores can act as fulfillment nodes for online orders. Inventory visibility lets the orchestrator route to the closest store with stock; in-store staff get a clean pick interface.

For omnichannel retailers and fashion brands: marketplace + own-store sync, multi-warehouse inventory, try-and-buy support, returns automation, and the velocity that fast fashion needs.

Talk to retail team How it works

AT A GLANCE

<24h

AVG RETURN TURNAROUND

Multi-zone

INVENTORY

Omnichannel

READY

01 · WHAT YOU GET

Fashion velocity. Retail discipline.

High SKU counts, high return rates, and high seasonality — built into how we run.

OMNICHANNEL01

Marketplace + own-store sync

Amazon, Flipkart, Myntra, Ajio, ONDC + your D2C store + offline retail — all feed one inventory and one workflow.

MULTI-LOCATION02

Multi-warehouse inventory

Stock placed by demand heatmap. Order routes to the closest warehouse with availability. Cuts shipping cost; lifts SLA hit rate.

RETURNS03

Returns shield

Pickup → QC → refund → resale-ready, as one workflow. Median return turnaround under 24 hours. Faster refunds mean better NPS.

TRY-AND-BUY04

Try-and-buy & exchange flows

Try-and-buy at delivery (where supported). Same-day exchange flows. Customer-friendly returns without the ops nightmare.

FAST FASHION05

Velocity-aware operations

Daily inventory placement adjustments. Seasonal capacity planning. Surge readiness for sale events.

MARKETPLACE SLA06

Marketplace SLA compliance

Honor Amazon, Flipkart, Myntra SLAs while running your D2C side. No SLA breaches because of mixed priorities.

02 · HOW IT WORKS

From sale event to next season.

Inventory placed strategically

Demand model places stock in the right warehouses across your selling zones. Refreshed weekly; surged for events.

YOU SEE

Inventory heatmap

Orders routed channel-aware

Each order routes against the channel SLA (Amazon, Flipkart, D2C) without you babysitting priorities.

YOU SEE

Multi-channel queue

Branded delivery + tracking

Your branded tracking on your D2C orders; marketplace branding honored on marketplace orders.

YOU SEE

Branded tracking page

Returns + resale automated

Customer raises return → pickup → QC → grade A/B/C → resell, refurb, or write-off. No manual triage.

YOU SEE

Returns dashboard

03 · CAPABILITIES

Where retail brands ship with us.

FASHION D2C

Apparel D2C with 25%+ return rate

Returns automation cuts ops time 70%. Median refund-to-customer-account time drops from 4-6 days to under 48 hours.

MARKETPLACE

Brand selling across 5+ marketplaces

One inventory feeds all channels. SLA compliance per marketplace. Returns from each marketplace handled with channel-specific logic.

OMNICHANNEL

Offline retail going online

Stock visibility across stores and warehouses. Ship-from-store enabled. Walk-in returns auto-credit to online order.

FAST FASHION

Weekly SKU drops

Velocity-aware placement: new SKUs to demand-dense zones first. Surge handling for sale events; capacity scaling for festivals.

04 · WHY US

Built for India's retail reality.

01 · RETURNS

Returns are not an edge case.

We treat returns as a first-class workflow, not an afterthought. Fashion brands routinely run 25-40% return rates — we built our ops to make that profitable, not painful.

02 · MARKETPLACES

Honoring every marketplace SLA.

Amazon EasyShip, Flipkart Smart Logistics, Myntra Ship-From-Brand — all integrated with the right SLA semantics. No more 'why did Amazon fine us?' Mondays.

03 · OMNICHANNEL

One inventory. Many channels.

Stock is one number across your store, your marketplaces, and your physical retail. Overselling drops to zero; reservation logic prevents shadow inventory.

05 · FAQ

Common questions.

Still curious? Our team replies in under 4 working hours.

Yes — your retail stores can act as fulfillment nodes for online orders. Inventory visibility lets the orchestrator route to the closest store with stock; in-store staff get a clean pick interface.

06 · KEEP EXPLORING