Do I need an IEC code?

Yes, an Import Export Code (IEC) is required for export from India. We can guide you through obtaining one if you don't have it (it's a 3-7 day government process).

How is duty handled in DDP?

We pre-calculate duty + tax based on HS code and destination country tax tables. Customer pays one all-inclusive price. We handle the customs payment at destination.

What about restricted goods?

Restricted goods (food, cosmetics, electronics, pharma) have country-specific requirements. We map your SKUs against destination restrictions before contract.

HOME/SERVICES/Cross-border logistics

05.7 · CROSS-BORDER LOGISTICS

Export. Import. Customs. Done.

International shipping to 200+ countries. Customs handling, DDP and DDU options, duty management, return logistics. For Indian brands selling globally and global brands distributing in India.

Talk to cross-border team How it works

AT A GLANCE

200+

COUNTRIES

DDP/DDU

DUTY OPTIONS

Air + Sea

MODES

01 · WHAT YOU GET

Cross-border without the spreadsheet hell.

Customs, documentation, duty, and last-mile in destination country — managed end-to-end.

EXPORT01

Export from India

Pickup from your warehouse, customs clearance, freight forwarding (air or sea), destination delivery.

IMPORT02

Import to India

Origin pickup, customs, IGST handling, last-mile to your warehouse or direct to customer.

DDP / DDU03

Duty paid or unpaid

Delivered Duty Paid for premium D2C experience, or DDU for cost-conscious shipping. Customer choice at checkout.

CUSTOMS04

Customs clearance

HS code mapping, restricted goods management, certificates of origin, FTA benefits where applicable.

REVERSE05

International returns

Return-to-India workflow for global D2C brands. Reverse customs handling, refund coordination.

DOCUMENTATION06

Documents automated

Commercial invoice, packing list, certificate of origin, AWB, MAWB — all generated automatically.

02 · HOW IT WORKS

From your warehouse to your customer abroad.

Pickup + export documentation

Goods picked up from your warehouse. Commercial invoice, packing list, certificate of origin generated.

YOU SEE

Export docs

Customs clearance — Indian side

Shipping bill filed. Customs examination. EGM/EDI processed. GST refund (if applicable) initiated.

YOU SEE

Customs status

International transit

Air or sea freight to destination. Real-time tracking, including key milestones (departure, arrival, customs).

YOU SEE

International tracking

Destination customs + last-mile

Destination customs clearance. Duty paid (DDP) or borne by customer (DDU). Last-mile delivery in destination country.

YOU SEE

Final delivery

03 · USE CASES

Cross-border flows we run.

D2C EXPORT

Indian D2C brand selling to US/UK/Europe

DDP shipping experience with tracking on your branded page, duty handled transparently. Customer pays one price.

MARKETPLACE

Selling on Amazon US / global

FBA-style fulfillment, with Amazon SLA compliance and reverse logistics for returns back to India.

IMPORT D2C

Global D2C brand selling into India

Origin pickup, India import customs, IGST handling, last-mile delivery — turnkey.

B2B EXPORT

B2B exports + LC documentation

Letter of Credit-compliant documentation, FOB / CIF / EXW handling, freight forwarding by mode and route.

04 · WHY US

Cross-border, demystified.

01 · TRANSPARENT

Duty + tax visible at checkout.

DDP option lets your customer see the total price (product + duty + tax) at checkout. No 'surprise customs bill at the door' moments that kill repeat purchase.

02 · INDIA-NATIVE

Indian export rules. Understood.

FEMA, RBI repatriation, GST refund on exports, SEZ workflows, EDI/EGM filings — all understood, all automated where automatable.

03 · REVERSE-READY

Returns flow back to you.

International returns are where most cross-border ops fall apart. We handle reverse customs, reverse freight, and refund coordination as one workflow.

05 · FAQ

Common questions.

Still curious? Our team replies in under 4 working hours.

200+ countries via air, 80+ via sea. Major lanes (US, UK, EU, Middle East, ANZ, Southeast Asia) have direct relationships with origin and destination carriers.

06 · KEEP EXPLORING